FAQ

Sizing

What size Bracelet should I get?

All gemstone bracelets are available for order in Small, Medium, and Large. Wish bracelets come equipped with an adjustable sliding knot and are available in Small/Medium and Medium/Large.

You can use a measuring tape (if you have a sewing kit, you can find one in there).  If not, grab a ruler and a piece of string (or shoe lace, thread, floss, etc.) Take your stringy stuff and wrap it around your wrist, then lay across a ruler to find your wrist size in inches, cm or mm (you can convert to inches on google!)

Product Care

How do I maintain my gems?

Although the sunshine feels so nice on your skin, too much sunlight on your gemstones could cause some discoloration. This is totally normal however if you want to retain the beautiful colour make sure you don’t leave your gemstones (crystals and bracelets) out & exposed to sunlight for too long. 
Store your gems in a jewellery box or ziplock bag when you aren't using them. Some gemstones don't like water so it is recommended to keep all gemstones and jewellery items out of water (except your wishes, you can wear those in the shower or bath!).
 

Shipping

Where is my order?

Shipping in Canada is Free on all orders, please allow 1-3 business days to prepare your order and up to 5-7 business days for your shipment to arrive.
Shipping to the U.S. is Free on orders totalling $50 USD and up, please allow 1-3 business days to prepare your order and up to 7-10 business days for your shipment to arrive
(Due to COVID-19 you may experience a slight delay in shipping times)

 

Returns & Exchanges

Can I make a return?

We accept returned items in their original condition and packaging for exchange only within 21 business days from purchase date. After 21 business days from purchase date, items are final sale.
All Earrings are final sale.
Damaged items must be reported within 24 hours of shipment arrival by sending an email with picture to annaandcomail@gmail.com
All sale items are final sale.